Manage Subscription

Manage Subscription.

You’re in control of your subscription and can make changes anytime in your customer portal.

From there, you can update your next order date, skip an order, update your address or payment details, and cancel if needed.

You can access your portal through your order emails (manage subscription link) or via your account on our website.

Manage subscription →

Easy subscription changes.

1. Log in to your account – go to our website and log in using the email address linked to your subscription.

2. Go to Manage Subscriptions – once logged in, open the Manage Subscriptions section to view your active subscriptions.

3. Choose the subscription you want to manage – find the relevant product and select Manage this subscription.

4. Make any changes you need – from here, you can change your next order date, skip an order, update your address or payment details, or change your delivery frequency.

5. To cancel your subscription – select Cancel subscription and follow the on-screen steps to confirm your cancellation.

Manage subscription →

Your subscription questions, answered.

Everything you need to know about updating and managing your subscription.

How do I manage my subscription?

Easy! You can manage everything in your subscription portal. Just log into your account on our website and head to Subscriptions (or use the Manage subscription link from one of your subscription emails).

I can’t find my subscription, what should I do?

If you checked out using a different email address, your subscription may be linked to that email.

Try:

Searching your inbox for “Recharge” or “subscription”
Logging in with any other email addresses you may have used

If you’re still stuck, contact our support team and we’ll help locate it.

How do I change the delivery frequency?

In the subscription portal, select the subscription you want to edit, then choose Delivery schedule (or Frequency) and pick your preferred delivery interval. Save your changes to confirm.

Will I get a reminder before my next order?

Yes, you’ll receive an email reminder 3 days before your next charge/shipment. You can also check upcoming dates anytime in the subscription portal. And make sure you add our email address to your safe sender list so reminders don’t get missed.

Why can’t I make changes to my order?

If your next order is already being processed, some changes may no longer be possible. If this happens, please contact our customer support team as soon as possible.