Delivery & Returns
Returns Information:
Our 6 Month Money Back Guarantee aims to make choices simple for you. If you have changed your mind or realised a product is not the one for you, then return to us for a full refund - even if the packaging is empty.*
To arrange a return:
Contact our Customer Service Team at care@innopure.co.uk. Our customer Service Team will get back to you with return instructions.
Refunds will be processed with 48 hours of the item/s being returned. We will notify you by email when we have processed your refund.
*For the return of used products: Our guarantee does not extend to repeat orders of the same product.
Our 6 Month Money Back Guarantee aims to make choices simple for you. If you have changed your mind or realised a product is not the one for you, then return to us for a full refund - even if the packaging is empty.*
Delivery Information:
UK | Europe | Rest of World | |
Standard |
£2.99 FREE for orders over £15 (2 to 4 working days) |
£5.99 FREE for orders over £40 (3 to 5 working days) |
£9.99 FREE for orders over £60 (7 to 10 working days) |
Express |
£3.99 FREE for orders over £30 (1 to 2 working days) |
n/a | n/a |