Delivery & Returns
Delivery
| UK | Europe | Rest of World | |
| Standard |
£2.99 FREE for orders over £15 (2 to 4 working days) |
currently unable to ship to EU |
currently unable to ship to ROW |
| Express |
£3.99 FREE for orders over £30 (1 to 2 working days) |
n/a | n/a |
We process all orders and dispatch the same day up until 3pm GMT, from Monday to Friday. All parcels are packed discreetly in unbranded packaging, for your peace of mind.
Returns
Our 6 Month Money Back Guarantee aims to make choices simple for you. If you have changed your mind or realised a product is not the one for you, then return to us for a full refund - even if the packaging is empty.*
To arrange a return:
Contact our Customer Service Team at care@innopure.co.uk. Our customer Service Team will get back to you with return instructions.
Refunds will be processed with 48 hours of the item/s being returned. We will notify you by email when we have processed your refund.
*For the return of used products: Our guarantee does not extend to repeat orders of the same product.
Our 6 Month Money Back Guarantee aims to make choices simple for you. If you have changed your mind or realised a product is not the one for you, then return to us for a full refund - even if the packaging is empty.*
