Delivery, Returns & Refunds

Delivery United Kingdom:

Postage and packing is FREE on subscriptions and orders over £30.00.

Orders under £30.00 are £3.95 and will be delivered in 2 - 3 working days.

Delivery United States:

Shipping charges are calculated at checkout.

Orders are shipped using Royal Mail International Tracked and the estimated delivery is 7–10 working days.

RETURNS:

We offer a 6-Month Money-Back Guarantee to give you peace of mind. If you change your mind or feel a supplement isn’t right for you, you can return it for a full refund - even if the packaging is empty*.

To arrange a return:

Contact our Customer Service Team at care@innopure.co.uk. Our customer Service Team will get back to you with the return address and instructions.

Refunds will be processed with 48 hours of the item/s being returned. We will notify you by email when we have processed your refund.

Return Conditions:

Return shipping costs are the responsibility of the customer.

*For the return of used products: Our guarantee does not extend to repeat orders of the same product.