Delivery, Returns & Refunds

Delivery:

Post and packing is free on all orders.

Orders are dispatched the same day up until 3pm GMT, apart from Sunday.

We use Royal Mail and where we can use letterbox friendly packaging so you can order your supplements and not worry about them being left in the doorway or at a neighbours house. 

Returns:

Our 6 Month Money Back Guarantee aims to make choices simple for you. If you have changed your mind or realised a supplement is not the one for you, then return to us for a full refund - even if the packaging is empty.

To arrange a return:

Contact our Customer Service Team at care@innopure.co.uk. Our customer Service Team will get back to you with return instructions.

Refunds will be processed with 48 hours of the item/s being returned. We will notify you by email when we have processed your refund.

*For the return of used products: Our guarantee does not extend to repeat orders of the same product.

Our 6 Month Money Back Guarantee aims to make choices simple for you. If you have changed your mind or realised a product is not the one for you, then return to us for a full refund.