Delivery & Returns

Returns Information:

Our 6 Month Money Back Guarantee aims to make choices simple for you. If you have changed your mind or realised a product is not the one for you, then return to us for a full refund - even if the packaging is empty.*

To arrange a return:

Contact our Customer Service Team at care@innopure.co.uk. Our customer Service Team will get back to you with return instructions.

Refunds will be processed with 48 hours of the item/s being returned. We will notify you by email when we have processed your refund.

*For the return of used products: Our guarantee does not extend to repeat orders of the same product.

Our 6 Month Money Back Guarantee aims to make choices simple for you. If you have changed your mind or realised a product is not the one for you, then return to us for a full refund - even if the packaging is empty.*

Delivery Information:

We process all orders and dispatch the same day up until 3pm GMT, from Monday to Friday. All parcels are packed discreetly in unbranded packaging, for your peace of mind.