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Delivery & Returns

Returns Information:

Our 6 Month Money Back Guarantee aims to make choices simple for you. If you have changed your mind or realised a product is not the one for you, then return to us for a full refund - even if the packaging is empty.*

To arrange a return:

Contact our Customer Service Team at care@innopure.co.uk. Our customer Service Team will get back to you with return instructions.

Refunds will be processed with 48 hours of the item/s being returned. We will notify you by email when we have processed your refund.

*For the return of used products: Our guarantee does not extend to repeat orders of the same product.

Our 6 Month Money Back Guarantee aims to make choices simple for you. If you have changed your mind or realised a product is not the one for you, then return to us for a full refund - even if the packaging is empty.*

 

Delivery Information:

UK Europe Rest of World
 Standard

£2.99

FREE for orders over £15

 (2 to 4 working days)

£5.99

FREE for orders over £40

(3 to 5 working days)

£9.99

FREE for orders over £60

(7 to 10 working days)

Express

£3.99

FREE for orders over £30

(1 to 2 working days)

n/a n/a

We process all orders and dispatch the same day up until 3pm GMT, from Monday to Friday. All parcels are packed discreetly in unbranded packaging, for your peace of mind.

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